Safe and reliable
Security. It’s our top priority. We’re committed to upholding the highest security and privacy standards alongside strict GDPR compliance to ensure our clients can always rely on our safe and secure platform.
How we stay secure
Cloud product
security
We employ numerous controls to safeguard your data including encryption in transit and at rest across all our cloud services.
Security operations
best practices
Our dedicated security team always upholds our secure software development and industry-accepted operational practices.
Platform & network security
We perform rigorous security testing. If incidents occur, we utilize our incident response practices and inform with real-time system status.
Pin
protected
An extra level of security to ensure the app is only accessed by the right people. Make your employees create and enter a pin before they log in.
Single sign-on
(SSO)
Use SSO to link logins so they only need to be entered once or create time-limited passwords. SSO can also be used with your external integrations to limit multiple logins.
Cloud hosting
infrastructure
Our cloud infrastructure uses elastic scale, multi-level redundancy, and failure options to scale, reduce latency, and maintain reliability.
Status
transparency
You can always stay informed of our system availability and performance. The real-time status of Relesys cloud products is posted on our Status page.
Guaranteed
availability
We offer an SLA of 99.8% uptime so your teams can rely on products that actually allow them to focus on your organization’s objectives.
Platform
performance
We are always improving product and platform performance. We monitor metrics such as load times, search responsiveness, and media files.
Product &
data safeguards
We perform database backups daily and our Business Continuity and Disaster Recovery programs minimize impact in case of operational disruptions.
Quality
controls
We implement controls at every point of the development lifecycle using SOC2 and ISO 27001 standards and practices.
